Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

1. Start CAD Configuration Setup. 

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In Desktop Administrator, select the logical contact center node in the 
left pane and then choose Setup > Configure Systems from the menu 
bar.

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On another CAD host computer, navigate to the …\Program 
Files\Cisco\Desktop\bin folder and double-click PostInstall.exe.

CAD Configuration Setup starts and displays the CAD Directory Services 
dialog box.

2. Ensure that the correct primary (and optional secondary) Directory Services 

IP addresses are entered, and then click OK.

The Cisco Agent Desktop Configuration Setup tool is displayed with the 
CallManager node selected (see 

).

NOTE:  You can press F6 to switch between the left and right pane, and the 
up and down arrows to move up and down the navigation tree in the left 
pane.

3. Select the node you want to modify from the left pane, enter the new data in 

the right pane, and then click Apply.

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You can display the nodes in any order you wish.

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If you modify something in a node, you must click Apply to save your 
changes before you move on to another node.

4. When you are done making your changes, choose File > Exit or click Close.

CAD Configuration Setup closes.

5. Stop and restart the CAD services and all desktops for the change to go into 

effect.