Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

■

If you select Record as the action type, select Start or Stop from the 
Action field. 

■

If you select HighPriorityChat, type the message you want to send as 
the predefined, high-priority chat message in the Message field.

NOTE:  When the dialog box initially opens, only the Action Name and Action 
Type fields are visible. When you choose the Record action type, the Action 
field appears. When you choose the High Priority Message action type, the 
Message field appears.