Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Desktop Administrator User Guide 7.0
12
31-Mar-06
The Desktop Administrator Interface
The Desktop Administrator interface has two panes. The left pane is a navigation tree
similar to that found in Windows Explorer. The right pane displays the application that
you choose in the left pane.
similar to that found in Windows Explorer. The right pane displays the application that
you choose in the left pane.
Figure 2.
The Desktop Administrator interface. In this example, the VoIP Monitor node is
selected in the left pane and displayed in the right pane.
selected in the left pane and displayed in the right pane.
The root of the navigation tree is Locations. Underneath Locations is the logical
contact center set up in your system. Underneath the logical contact center is a list of
the applications that administer Agent Desktop, Supervisor Desktop, and IP Phone
Agent.
contact center set up in your system. Underneath the logical contact center is a list of
the applications that administer Agent Desktop, Supervisor Desktop, and IP Phone
Agent.
Toolbars and Menu Bars
When you select a node on the navigation tree, the Desktop Administrator menu bar
and toolbar change to reflect the design of that node’s application.
and toolbar change to reflect the design of that node’s application.