Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Dial Strings
31-Mar-06
57
To configure the telephone number display:
■
Enter data and check or uncheck the appropriate check boxes and radio
buttons on the Telephone Number Display tab as desired, and then click
Apply to save your changes.
buttons on the Telephone Number Display tab as desired, and then click
Apply to save your changes.
Phone Number Format
The Phone Number Format tab (
) enables you to establish the format for
phone numbers that do not follow the North American dial string format. You can also
set the maximum number of digits in an internal phone extension.
set the maximum number of digits in an internal phone extension.
You can establish as many formats as you want, as long as each one has a unique
total length.
total length.
Figure 32.
Phone Number Format tab.
City/subscriber code
Specify the separator you want to display between the
city code and the subscriber code.
city code and the subscriber code.
Internal number format
Specify how internal phone numbers are displayed. You
may include an X (extension) and remove the leading or
trailing digits (in the event that extension numbers are
less than 4 digits long).
may include an X (extension) and remove the leading or
trailing digits (in the event that extension numbers are
less than 4 digits long).
Table 9.
Telephone Number Display tab sections — Continued
Tab Section
Description