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Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

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Cisco Desktop Administrator User Guide 7.0
76
31-Mar-06
Figure 42.
Choose Icon dialog box.
3. Choose an icon. 
The icon is displayed in the Preview area.
You can also click Browse to navigate to another location if you wish to use 
your own icon. 
4. Click OK. 
The button is displayed with the new icon on it in the button list.
Show Data Fields
The Show Data Fields tab (see 
) configures the data fields that appear in 
the contact appearance pane in Agent Desktop, and enables you to rename data 
fields.
It also enables or disables the Duration field in Agent Desktop.
Configuring and Renaming Data Fields
The left pane displays the fields that appear in Agent Desktop. The right pane 
displays the available fields. 
NOTE:  The left pane must contain at least one field.
To configure the data fields that appear in Agent Desktop:
1. Use the left and right arrows to move the available fields between the left and 
right panes, and the up and down arrows to set the left-to-right order in which 
the fields will appear in Agent Desktop.