Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

January 16, 2013

Preface

Introduction

Desktop Administrator is a “container” program. This program allows you to access
various other applications used to administer Cisco Agent Desktop, Cisco Agent
Desktop—Browser Edition, Cisco Supervisor Desktop, and Cisco IP Phone Agent from
within one interface.

NOTE: Desktop Administrator is not supported if installed on a virtual
private network (VPN) desktop.

What’s New in This Release

Cisco Desktop Administrator 7.5 includes the following new features:

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Integration of Cisco Unified Presence

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Administration of integrated Unified Presence features through a new
browser-based interface named Cisco Desktop Presence Administrator

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Additional localization in French Canadian and Norwegian

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Support for automated updates with Windows Vista

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Enhanced accessibility through shortcut keys

Desktop Administrator Feature Levels

There are three feature levels of Cisco Desktop Administrator: Standard, Enhanced,
and Premium.