Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Creating Actions
January 16, 2013
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Types of actions that can be exported and imported are:
■
Run Macro action
■
HTTP action
■
IPC action
■
Launch External Application action
The rules and events associated with the actions are not part of this function and
cannot be exported or imported.
cannot be exported or imported.
You can export only one action at a time. For example, if there are five actions you
want to export from a work flow group, you must export each action individually.
want to export from a work flow group, you must export each action individually.
You can add a description (limited to 255 characters) to the exported action for easier
identification when importing to another work flow group.
identification when importing to another work flow group.
If an imported action has the same name as an action already present in the work
flow group, you will be prompted to rename the imported action.
flow group, you will be prompted to rename the imported action.
To export a work flow action:
1. Select the work flow group whose action you want to export. The Import Export
Work Flow Actions window appears (
). The Import and/or Export
buttons are enabled only if there are actions available for import/export.
Figure 69.
Import Export Work Flow Actions window