Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
The Desktop Administrator Interface
January 16, 2013
17
The toolbar buttons you see are among those listed in
Navigation Tree Pane
Use the following mouse actions to navigate the left pane.
■
Double-click an icon/application name to expand or collapse the tree.
■
Click the plus sign (+) to expand the tree.
■
Click the minus sign (–) to collapse the tree.
■
Right-click to delete a node (not available for all nodes).
Use the following keyboard actions to navigate the left pane. With a node selected:
■
Press the up and down arrow keys to move from one node to the next.
■
Press the left arrow key to collapse the tree.
■
Press the right arrow key to expand the tree.
Display Pane Navigation
The applications displayed in the right pane are designed to use shortcut keys and the
tab key as alternatives to using the mouse to navigate around a window. The shortcut
keys that apply to a specific node are discussed in the section devoted to that node’s
functions.
tab key as alternatives to using the mouse to navigate around a window. The shortcut
keys that apply to a specific node are discussed in the section devoted to that node’s
functions.
Table 2.
Desktop Administrator toolbar buttons.
Icon
Name
Description
About
Display copyright and version information.
Delete
Remove the selected work flow group.
Remove VoIP,
Recording/
Playback
Services
Remove unneeded services from Directory Services.
Help
Access Help files.
New
Add a new work flow group.
Properties
Display the URL of the selected subnode under the
Unified CCE Configuration node.
Unified CCE Configuration node.
Web
Open a browser window and access the Cisco website.