Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

Configuring Contact Lists

January 16, 2013

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2. If necessary, complete any of the following actions.

■

If you want to add another condition to the search query, click +. A new 
row containing a field drop-down list, a descriptor drop-down list, and a 
text field appears. Repeat step 

 for the new row.

■

If you want to remove the last condition from the search query, click –. 
The bottom row is deleted. If you click – and the search query only 
contains one condition, no change occurs.

■

If you want to remove all of the conditions from the search query, click 
Clear Filter. All of the rows except the first row are deleted, and the first 
row is reset to the default value.

3. When you are done creating your search query, click Find. A list of contact lists 

that match all of the conditions appears.

Deleting a Contact List

1. Choose Cisco Unified Presence Settings > Contact Lists. The Contact Lists 

page appears (

2. If necessary, search for the contact list you want to delete. For instructions, 

see 

3. Select the check box that corresponds to the contact list you want to delete, 

then click Delete Selected. The selected contact list is no longer displayed in 
the list of contacts. However, the actual deletion is not performed until you 
click Save.

Editing a Contact List

1. Choose Cisco Unified Presence Settings > Contact Lists. The Contact Lists 

page appears (

2. If necessary, search for the contact list you want to edit. For instructions, see 

.