Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Desktop Administrator User Guide
12
November 19, 2013
What’s New In This Release
CDA 8.5 includes the following new features:
■
Enable integrated browser popups as Internet Explorer popup windows
■
Enable effective search response by automatically filtering out MAC phone
devices in the VoIP Monitoring Device page
devices in the VoIP Monitoring Device page
■
Set up single-step transfer and single-step conference call control actions
■
Desktop-based monitoring and recording on Windows 7 64-bit running
WoW64
WoW64
■
HTTPS connection for Desktop Administrator
Desktop Administrator Feature Levels
There are three feature levels of Cisco Desktop Administrator: Standard, Enhanced,
and Premium.
and Premium.
The following table lists the features that are available in each feature level of Desktop
Administrator. Features that are not listed here are in all three feature levels.
Administrator. Features that are not listed here are in all three feature levels.
Table 1.
Desktop Administrator features
Feature
Standard Enhanced Premium
Cisco Desktop Administrator
Configure enterprise data
●
●
●
Configure desktop and server monitoring
●
●
Configure Cisco Unified Presence
●
●
●
Cisco Work Flow Administrator
Configure work flows
●
●
Configure CAD interface
●
●
Configure dial strings and phone books
●
●
Configure integrated browser
●
☛
* CAD-BE only
●
Cisco Outbound Dialer
●