Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Desktop Administrator User Guide
30
November 19, 2013
To configure outgoing calls:
■
Enter information and select or clear the appropriate check boxes on the
Outgoing Calls tab as desired, then click Apply to save your changes.
Outgoing Calls tab as desired, then click Apply to save your changes.
Advanced Internal Dialing
Use the Advanced Internal Dialing tab on the Advanced Dialing Plan window (
)
to configure additional internal dialing options. To access this window, click Advanced
Dialing on the Outgoing Calls tab.
Dialing on the Outgoing Calls tab.
Use area code for toll calls
within the area code
within the area code
Automatically dial the local area code before dialing
any numbers that are not in the local exchange list.
any numbers that are not in the local exchange list.
Use area code for local
calls
calls
Automatically dial the local area code before dialing
any numbers in the local exchange list.
any numbers in the local exchange list.
Local exchanges
To create a list of exchanges for which it is NOT
necessary to dial “1” first, click Add. Alternatively,
select the All exchanges are local check box.
necessary to dial “1” first, click Add. Alternatively,
select the All exchanges are local check box.
Figure 6.
Advanced Dialing Plan — Advanced Internal Dialing tab
Table 4.
Outgoing Calls tab — description (cont’d)
Section/option
Description