Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco IP Phone Agent User’s Guide 6.0(2)
10
29-September-04
5. You select the appropriate wrap-up data from the menu.
The IP phone shows that the wrap-up data was successfully sent.
6. You press the Services button to clear the screen.
You are now in the Work Ready or Work Not Ready agetn state. If your
system administrator has enabled automatic state transition, you will
automatically change to the Ready or Not Ready state once the wrap-up
data is sent.
system administrator has enabled automatic state transition, you will
automatically change to the Ready or Not Ready state once the wrap-up
data is sent.