Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Recording Calls
June 2007
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The call is archived to the Recording service database, where it is
automatically saved for seven days. If you want to save it for a longer period,
you may do so for up to 30 days, after which it is deleted (see
automatically saved for seven days. If you want to save it for a longer period,
you may do so for up to 30 days, after which it is deleted (see
for more information on playing and
saving recordings).