Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

Cisco Supervisor Desktop User Guide

10

March 25, 2013

Automated Updates

CAD enables your system administrator to update all instances of Supervisor Desktop 
automatically to a newer version.

Every time you launch Supervisor Desktop, the software checks to see if there is an 
updated version available, or if there was a system configuration change that requires 
a Windows registry change. If either of these conditions are true, the software 
automatically runs the update process.

When the update process runs, a dialog box appears, stating that your copy of 
Supervisor Desktop will be updated. Click OK and then follow the instructions in the 
series of dialog boxes that follows.

After the update finishes, a final dialog box appears, stating that your update is 
complete. Click OK, restart Supervisor Desktop, and log in as you usually do.

NOTE:  To ensure that automated updates function correctly, you 
must configure Internet Explorer so that it checks for newer versions 
of stored pages. To configure this setting, launch Internet Explorer 
and choose Tools > Internet Options. In the Browsing history section 
on the General tab, click Settings. Select the option labeled Every 
time I visit the webpage.

NOTE:  If the automated update fails, contact your administrator.