Cisco Cisco Agent Desktop 8.5
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Release Notes for Cisco Agent Desktop 4.6.0
April 29, 2005
These release notes describe the new features for Cisco Agent Desktop version 4.6.0.21.
Use these release notes in conjunction with the Cisco Desktop Product Suite 4.6.0 documentation,
provided on the installation CD.
provided on the installation CD.
Contents
These release notes discuss the following topics:
•
System Requirements, page 1
•
New and Changed Information, page 2
•
Limitations and Workarounds, page 4
•
Open Caveats, page 4
•
Resolved Caveats, page 6
•
Obtaining Documentation, 8
•
Obtaining Technical Assistance, page 9
System Requirements
Cisco Agent Desktop 4.6.0 is compatible with Cisco Intelligent Contact Management (ICM) versions:
•
4.6(2), hot fixes 1–137
•
5.0(0) SR2