Cisco Cisco Agent Desktop 8.5 Referências técnicas
Installation Problems
May 2007
235
3. A dialog box appears, asking if this is a System IPCC installation.
Click Yes, and then click Apply. Exit CAD Configuration Setup.
4. Restart the Sync and the VoIP Monitor services.
If CAD Configuration Setup starts in Upgrade Mode, complete the
following steps.
following steps.
1. Select the ICM Admin Workstation Distributor window. In the
System IPCC Environment section, select Yes, and then click
Apply. Exit CAD Configuration Setup.
Apply. Exit CAD Configuration Setup.
2. Restart the Sync and the VoIP Monitor services.