Cisco Cisco Agent Desktop 8.5 Referências técnicas
Cisco CAD Service Information
258
May 2007
Long term solution options include:
■
Option 1: Leave the systems as is. Risk: SYN Flood detection
mode might become enabled, which can prevent agents from
logging in. If not discovered immediately, the problem can persist
until SYN Florrd turns off by itself (approximately 2 hours).
mode might become enabled, which can prevent agents from
logging in. If not discovered immediately, the problem can persist
until SYN Florrd turns off by itself (approximately 2 hours).
■
Option 2: Turn off SYN Flood detection mode. Risk: Leaves the
server open to SYN Flood.
server open to SYN Flood.
■
Option 3: Turn off Agent PC firewall. Risk: Could leave agent PCs
vulnerable to viruses.
vulnerable to viruses.
Recommendation: Option 2. SYN Flood is generally not effective against
modern networks.
modern networks.
Problem
When Agent Desktop starts, it does not get automatically updated.
Solution
Automated updates are disabled for Windows Vista. Other options are:
■
Manual “over-the-top” installation
■
Push installation