Cisco Cisco Agent Desktop 8.5 Referências técnicas

Error Messages

May 2007

53

CADBE2001

Text:

BIPPA service at host <%s> is down.

Type:

Major

Add’l Info:

The connection from CAD-BE to the BIPPA service 
on the specified host failed.

Action:

CAD-BE should automatically reconnect to the 
BIPPA service. If CAD-BE does not reconnect, 
complete the following steps:

■

Verify that the BIPPA service is running and 
active. 

■

Verify that the client PC can communicate 
with the server on which the BIPPA service 
is running by telnetting to the server 
hostname or IP address on port 59012.

CADBE2002

Text:

Insufficient memory to run CAD-BE applet: <%s>.

Type:

Major

Add’l Info:

There is insufficient memory to run the CAD-BE 
applet.

Action:

Verify that the client PC has enough memory. If 
the PC has enough memory, verify that JVM has 
sufficient memory to run the CAD-BE applet. To 
verify that JVM has sufficient memory, from the 
Control Panel, start the Java Control Panel. On 
the Java tab, click Java Applet Runtime Settings. 
Verify that the Java Runtime Parameters has an 
-Xmx argument. If this argument is present, 
increase the value to at least 8 MB.

CADBE3000

Text:

Received an invalid event <%s> from the BIPPA 
service.

Type:

Minor

Add’l Info:

A configuration error resulting in invalid data sent 
from the BIPPA service.

Action:

Contact technical support.

Table 15.

Error codes and descriptions — Continued

Error No.

Description