Cisco Cisco Agent Desktop 8.5 Referências técnicas
Error Messages
July 2008
5
AW [LN]
Text:
Unable to update wrapup data to RASCAL: no
global ID.
global ID.
Type:
Warn
Add’l Info:
Could not write data to the Agent Statistics
service.
service.
Action:
Verify that the Agent Statistics service is running.
AW [LN]
Text:
Unable to write agent state change to RASCAL
GID=[global ID] Error=[error].
GID=[global ID] Error=[error].
Type:
Warn
Add’l Info:
Could not write data to the Agent Statistics
service.
service.
Action:
Verify that the Agent Statistics service is running.
AW [LN]
Text:
Unable to write call data to RASCAL GID=[global
ID] Error=[error].
ID] Error=[error].
Type:
Warn
Add’l Info:
Could not write data to Recording and Statistics
service.
service.
Action:
Verify that the Recording and Statistics service is
running.
running.
BIPPA1000
Text:
BIPPA service is unable to create a CORBA
service: CORBA error <%hs>.
service: CORBA error <%hs>.
Type:
Fatal
Add’l Info:
Unable to create CORBA service for the BIPPA
service to receive requests from IP Phone Agent
clients.
service to receive requests from IP Phone Agent
clients.
Action:
Restart the BIPPA service. If the error persists,
contact technical support.
contact technical support.
Error
Description