Cisco Cisco Computer Telephony Integration OS 8.5 Guia Do Programador

PeripheralID

INT

The ICM PeripheralID of the ACD 
where the call activity occurred.

CallType

SHORT

The general classification of the call 
type.

UniqueObjectID

STRING

An object ID that uniquely identifies 
the call object.

RouterCallKeyDay

INT

Together with the 
RouterCallKeyCallID field forms the 
unique 64-bit key for locating this 
call’s records in the ICM database. 
Only provided for Post-routed and 
Translation-routed calls.

RouterCallKeyCallID

INT

The call key created by the ICM. The 
ICM resets this counter at midnight.

NumNamedVariables

SHORT

Number of Named variables.

NumNamedArrays

SHORT

Number of Named Arrays.

NumCallDevices

SHORT

Number of devices associated with 
the call.

CalledDeviceID 

STRING

The device identifier of the called 
device.

ConnectionCallID

INT

The Call ID value assigned to this 
call by the peripheral or the ICM.

CallStatus

SHORT

The current status of the call.

The following fields appear if they have information in them.

ANI

STRING

The calling line ID of the caller. 

UserToUserInfo 

STRING

The ISDN user-to-user information 
element associated with the call.

DNIS

STRING

The DNIS provided with the call. 

DialedNumber STRING

The 

number 

dialed. 

CallerEnteredDigits 

STRING

The digits entered by the caller in 
response to IVR prompting.