Cisco Cisco Computer Telephony Integration Option 9.0 Referências técnicas
122
CTI Server Message Reference Guide (Protocol Version 17) for Cisco Unified Contact Center Enterprise
Release 10.0(1)
Client Control Service
The CTI Server sends the MAKE_CALL_CONF message, defined in
, to confirm receipt of
the request.
DialedNumber
The number to be dialed to establish the new
call.
call.
STRING
40
UserToUserInfo
(optional)
(optional)
The ISDN user-to-user information.
UNSPEC
131
CallVariable1 (optional)
Call-related variable data.
STRING
41
…
…
…
…
CallVariable10 (optional) Call-related variable data.
STRING
41
CallWrapupData
(optional)
(optional)
Call-related wrapup data.
STRING
40
NamedVariable
(optional)
(optional)
Call-related variable data that has a variable
name defined in the Unified CCE. There may
be an arbitrary number of Named Variable and
NamedArray fields in the message, subject to a
combined total limit of 2000 bytes. See
name defined in the Unified CCE. There may
be an arbitrary number of Named Variable and
NamedArray fields in the message, subject to a
combined total limit of 2000 bytes. See
for the format of this field.
NAMED VAR 251
NamedArray (optional)
Call-related variable data that has an array
variable name defined in the Unified CCE.
There may be an arbitrary number of Named
Variable and NamedArray fields in the
message, subject to a combined total limit of
2000 bytes. See
variable name defined in the Unified CCE.
There may be an arbitrary number of Named
Variable and NamedArray fields in the
message, subject to a combined total limit of
2000 bytes. See
for the format of this
field.
NAMED
ARRAY
ARRAY
252
FacilityCode (optional)
A trunk access code, split extension, or other
data needed to access the chosen facility.
data needed to access the chosen facility.
STRING
40
AuthorizationCode
(optional)
(optional)
An authorization code needed to access the
resources required to initiate the call.
resources required to initiate the call.
STRING
40
AccountCode (optional)
A cost-accounting or client number used by the
peripheral for charge-back purposes.
peripheral for charge-back purposes.
STRING
40
CCT (optional)
Call control table, required for Aspect PIM
unless Call Placement Type is
CPT_OUTBOUND.
unless Call Placement Type is
CPT_OUTBOUND.
STRING
4
Maximum message size (including header):
2875
Table 5-111
MAKE_CALL_CONF Message Format
Fixed Part
Field Name
Value
Data Type
Byte Size
MessageHeader
Standard message header. MessageType = 57. MHDR
8
InvokeID
Set to the value of the InvokeID from the
corresponding request message.
corresponding request message.
UINT
4
NewConnection CallID
The Call ID value assigned to the call by the
peripheral or Unified CCE.
peripheral or Unified CCE.
UINT
4
Table 5-110
MAKE_CALL_REQ Message Format (continued)