Cisco Cisco Email Security Appliance C170 Guia Do Utilizador

Issuing unsupported commands will produce an “insufficient privileges” error. 

Obtain and set up a utility that can manage devices using IPMI version 2.0. 

Understand how to use the supported IPMI commands. See the documentation for your IPMI tool. 

Use IPMI to issue a supported power-cycling command to the IP address assigned to the Remote Power 
Management port, which you configured earlier, along with the required credentials. 

For example, from a UNIX-type machine with IPMI support, you might issue the command: 

ipmitool -I lan -H 192.0.2.1 -U remoteresetuser -P password chassis power reset 

where 

192.0.2.1

 is the IP address assigned to the Remote Power Management port and 

remoteresetuser 

and 

password

 are the credentials that you entered while enabling this feature. 

Wait at least five minutes for the appliance to reboot. 

 

Requirements for getting technical support for your virtual appliance are described in the Cisco Content 
Security Virtual Appliance Installation Guide available from 

. 

If your issue is urgent, do not use this method. Instead, contact support using one of the other 
methods listed in 

Use the following procedure only for issues such as a request for information or a problem for which 
you have a workaround, but would like an alternate solution. 

Consider other options for getting help: