Cisco Cisco Email Security Appliance C170 Guia Do Utilizador

In logs: 

AMP

 and 

amp

 refer to the file reputation service or engine.

Retrospective

 refers to verdict updates. 

VRT

 and 

sandboxing 

refer to the file analysis service. 

File reputation filtering and analysis events are logged in AMP Engine logs and Mail logs. 

In the log message "Response received for file reputation query" possible values for "upload action" are: 

0: The file is known to the reputation service; do not send for analysis. 

1: Send 

2: The file is known to the reputation service; do not send for analysis.

Trace is not available for the file reputation filtering and analysis features. Instead, send a test message 
from an account outside your organization. 

You receive several alerts about failures to connect to the file reputation or analysis services in 

the cloud. (A single alert may indicate only a transient issue.) 

Ensure that you have met the requirements in 

. 

Check for network issues that may prevent the appliance from communicating with the cloud 
services. 

Increase the Query Timeout value: 

 Select Security Services >  File Reputation and Analysis. The Query Timeout value is in the 
Advanced settings area.