Cisco Cisco Email Security Appliance C170 Guia Do Utilizador

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Cisco AsyncOS 9.0 for Email User Guide
 
Chapter 31      Spam Quarantine
  Configuring Spam Management Features for End Users
Related Topics
Message from Safelisted Sender Was Not Delivered 
Problem
Message from a safelisted sender was not delivered. 
Solution
Possible causes: 
The message was dropped for malware or content violations. See 
If you have multiple appliances and the sender was recently added to the safelist, then 
safelist/blocklists might not have been synchronized at the time the message was processed. See 
 and 
Configuring Spam Management Features for End Users 
Related Topics
To
See 
Understand the benefits and limitations 
of the different authentication methods 
for end-user access to spam 
management features. 
 and subsections 
Allow end users to access the spam 
quarantine directly via browser.
Send users a notification when 
messages addressed to them are routed 
to the spam quarantine. 
Notifications can include links for 
access to the spam quarantine.
Allow users to specify email addresses 
and domains of senders whom they 
know to be safe, and of senders whom 
they know to be sending spam or other 
unwanted mail.