Cisco Cisco Email Security Appliance C170 Guia Do Utilizador
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Cisco AsyncOS 8.0.1 for Email User Guide
Chapter 27 Quarantines
Overview of the Spam Quarantine
Reporting False Positives or Suspicious Messages to Cisco Systems
When viewing message details for a message in the Outbreak quarantine, you can send the message to
Cisco to report false positives or suspicious messages.
Cisco to report false positives or suspicious messages.
Procedure
Step 1
Navigate to a message in the Outbreak quarantine.
Step 2
In the Message Details section, select the Send a Copy to Cisco Systems check box.
Step 3
Click Send.
Overview of the Spam Quarantine
AsyncOS administrators can view all messages in a spam quarantine, while an end user, who is usally a
message’s recipient, can view their quarantined messages using a separate web interface.
message’s recipient, can view their quarantined messages using a separate web interface.
You can have a local spam quarantine that is stored on the Email Security appliance or an external spam
quarantine that is stored on a separate Cisco Content Security Management appliance.
quarantine that is stored on a separate Cisco Content Security Management appliance.
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Related Topics
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Configuring the Spam Quarantine
AsyncOS can be configured to send both spam and suspected spam to a spam quarantine. You can also
configure the system to send a notification email to users, informing them of quarantined spam and
suspected spam messages. This notification contains a summary of the messages currently in the spam
quarantine for that user. The user may view the messages and decide whether to have them delivered to
their inbox or delete them. Users can also search through their quarantined messages. Users can access
the quarantine via the notification or directly via a web browser (this requires authentication, see
configure the system to send a notification email to users, informing them of quarantined spam and
suspected spam messages. This notification contains a summary of the messages currently in the spam
quarantine for that user. The user may view the messages and decide whether to have them delivered to
their inbox or delete them. Users can also search through their quarantined messages. Users can access
the quarantine via the notification or directly via a web browser (this requires authentication, see
).
The system can be configured to be self-maintaining, meaning that mail is periodically deleted from the
spam quarantine automatically in order to keep from consuming all of the quarantine space. Spam
quarantines are used specifically to hold spam and suspect spam messages for end users.
spam quarantine automatically in order to keep from consuming all of the quarantine space. Spam
quarantines are used specifically to hold spam and suspect spam messages for end users.
Each Email Security appliancecan have a local spam quarantine enabled if the anti-spam feature has been
enabled. Each appliance can also refer to an external spam quarantine, configured on another content
security appliance (typically a Cisco Content Security Management appliance, see
enabled. Each appliance can also refer to an external spam quarantine, configured on another content
security appliance (typically a Cisco Content Security Management appliance, see
However, when both the local and an external spam quarantine are enabled the local spam quarantine is
used.
used.