Cisco Cisco Email Security Appliance C170 Guia Do Utilizador

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Cisco IronPort AsyncOS 7.6 for Email Daily Management Guide
OL-25138-01
Chapter 8      Common Administrative Tasks
Support Commands
The Support and Help > Packet Capture page in the GUI displays the list of complete packet capture files 
stored on the hard drive. When a packet capture is running, the Packet Capture page shows the status of 
the capture in progress by showing the current statistics, such as file size and time elapsed.
You can download a packet capture file using the Download File button and forward it in an email to 
Cisco IronPort Customer Support for debugging and troubleshooting purposes. You can also delete a 
packet capture file by selecting one or more files and clicking Delete Selected Files.
In the CLI, use the 
packetcapture
 command.
 shows the Packet Capture page in the GUI.
Figure 8-6
Packet Capture Page
Note
The packet capture feature is similar to the Unix 
tcpdump
 command.
Starting a Packet Capture
To start a packet capture in the CLI, run the 
packetcapture
 > 
start
 command. If you need to stop a 
running packet capture, run the 
packetcapture
 > 
stop
 command. The appliance stops the packet capture 
when the session ends.
To start a packet capture in the GUI, select the Packet Capture option under the Support and Help menu, 
and then click Start Capture. To stop a running capture, click Stop Capture. A running capture started 
in the GUI is preserved between sessions.
Note
The GUI only displays packet captures started in the GUI, not from the CLI. Similarly, the CLI only 
displays the status of a current packet capture run started in the CLI. Only one capture may be running 
at a time.
Editing Packet Capture Settings
To edit the packet capture settings in the CLI, run the 
packetcapture
 > 
setup
 command.
To edit packet capture settings in the GUI, select the Packet Capture option under the Support and Help 
menu, and then click Edit Settings.