Cisco Cisco Email Security Appliance C170 Guia Do Utilizador

If the appliance requires a hard reset, you can reboot the appliance chassis remotely using a third-party 
Intelligent Platform Management Interface (IPMI) tool. 

Remote power cycling is available only on certain hardware. 

For specifics, see 

If you want be able to use this feature, you must enable it in advance, before you need to use it. 

For details, see 

Only the following IPMI commands are supported:

status, on, off, cycle, reset, diag, soft 

Issuing unsupported commands will produce an “insufficient privileges” error. 

Obtain and set up a utility that can manage devices using IPMI version 2.0. 

Understand how to use the supported IPMI commands. See the documentation for your IPMI tool. 

Use IPMI to issue a supported power-cycling command to the IP address assigned to the Remote Power 
Cycle port, which you configured earlier, along with the required credentials. 

For example, from a UNIX-type machine with IPMI support, you might issue the command: 

ipmitool -I lan -H 192.0.2.1 -U remoteresetuser -P password chassis power reset 

where 

192.0.2.1

 is the IP address assigned to the Remote Power Cycle port and 

remoteresetuser 

and 

password

 are the credentials that you entered while enabling this feature. 

Wait at least eleven minutes for the appliance to reboot. 

 

Requirements for getting technical support for your virtual appliance are described in the Cisco Content 
Security Virtual Appliance Installation Guide available from 

.