Cisco Cisco Packet Data Gateway (PDG)
Support Data Collector
Configuring SDR Collection ▀
ASR 5000 System Administration Guide, StarOS Release 18 ▄
379
Configuring SDR Collection
The Support Data Record (SDR) is an ordered set of the CLI support commands' display output that is stored in a stand-
alone compressed file. Each CLI support command output is stored in its own record section. The record section is
identified by a record section name and its ASCII command syntax. For example, the record section show_version
would have a CLI command string of “show version”.
alone compressed file. Each CLI support command output is stored in its own record section. The record section is
identified by a record section name and its ASCII command syntax. For example, the record section show_version
would have a CLI command string of “show version”.
The order in which the record section commands appear in the configuration is significant. All of the support record
section commands must be configured together as an ordered set. In other words, just specifying one command by itself
will result in just that one command output constituting the contents of the entire SDR.
section commands must be configured together as an ordered set. In other words, just specifying one command by itself
will result in just that one command output constituting the contents of the entire SDR.
The user may configure a specific set of record sections for the SDR which may or may not include some or all of the
default SDR record sections. This configuration is stored in the Global Configuration section of the configuration file.
Refer to
default SDR record sections. This configuration is stored in the Global Configuration section of the configuration file.
Refer to
command.
Displaying the SDR Collection Configuration
The show configuration verbose command displays the default support record sections, if the user has not specified
any support record sections. If the user has configured support record sections, then the show configuration command
displays user-configured support record sections. The support collection schedule configuration also appears in the
show configuration output under the Global Configuration section.
any support record sections. If the user has configured support record sections, then the show configuration command
displays user-configured support record sections. The support collection schedule configuration also appears in the
show configuration output under the Global Configuration section.
Collecting and Storing the SDR Information
At the scheduled time, the Support Data Collector (SDC), if active, runs in the background to collect all the record
section commands that have been specified. This information is concatenated as one contiguous output. The output is
compressed and stored as a file on disk in the /hd-raid/support/record/ directory.
section commands that have been specified. This information is concatenated as one contiguous output. The output is
compressed and stored as a file on disk in the /hd-raid/support/record/ directory.
The periodicity of the SDC is configured by the support collection schedule command under Global Configuration
Mode. Once the SDR is stored, the SDC waits the sleep-duration interval specified via the support collection command
before collecting another SDR.
Mode. Once the SDR is stored, the SDC waits the sleep-duration interval specified via the support collection command
before collecting another SDR.
Important:
The period between SDRs is equal to the configured sleep-duration interval + the time taken to
collect the previous record.