Cisco Cisco Prime Service Catalog 10.0 Guia Da Instalação
4-19
Cisco Prime Service Catalog Installation Guide
OL-31035-01
Chapter 4 Advanced Configuration and Troubleshooting Tips for Cognos
Troubleshooting
Logon failed (401 Unauthorized) while execution of batch scripts under
(<requestcenter.destination>/Cognos/bin)
(<requestcenter.destination>/Cognos/bin)
Error
•
The root cause for this would be that the customer policy does not allow enabling the Anonymous
access option in IIS.
access option in IIS.
C:\cisco\cognos\bin>create_datasource.cmd
2008-07-11 03:32:33,271 INFO Creating the DataSource...
2008-07-11 03:32:33,567 INFO Database connection String: ^User
ID:^?Password:;LOCAL;OL;DBInfo_Type=MS;Provider=SQLOLEDB;User ID=%s;Password=%s;Data
Source=vmhost13;Provider_String=Initial Catalog=Datamart;@COLSEQ=
2008-07-11 03:32:34,895 ERROR Login failed...
2008-07-11 03:32:34,895 ERROR (401)Unauthorized
Solution
Step 1
Open Internet Services Manager.
Step 2
In the left pane of Internet Information Services, expand the server name.
Step 3
Expand Default Web Site.
Step 4
Expand the c8 virtual directory.
Step 5
Click the cgi-bin virtual directory.
Step 6
In the right pane of Internet Information Services, right-click the cognos.cgi file and choose Properties.
If the communication to Cognos is done through a gateway other than CGI, check the properties of the
associated file.
If the communication to Cognos is done through a gateway other than CGI, check the properties of the
associated file.
Step 7
In the File Security tab, click Edit.
Step 8
Check the Enable Anonymous access check box.