Cisco Cisco Intelligent Automation for SAP 3.0 Guia Do Utilizador
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Cisco TEO—Process Automation Guide for Incident Analysis for SAP
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Chapter 2 Understanding the Automation Pack Content
Incident Analysis for SAP Reports
CPU Utilization
Displays CPU utilization, CPU idle, and CPU queue on
a specified SAP system.
a specified SAP system.
Dialog Analysis
Displays dialog response time and resource utilization.
Dialog Response Time
Displays average response time of dialog service,
front-end wait time, average dispatcher wait time per
dialog step, average load and generation time for GUI
objects, average time for processing logical database
requests, and average time in network (excluding
roundtrips).
front-end wait time, average dispatcher wait time per
dialog step, average load and generation time for GUI
objects, average time for processing logical database
requests, and average time in network (excluding
roundtrips).
Dialog Response Time Incidents
Displays dialog response time incidents on a specified
SAP system.
SAP system.
Dialog WP Utilization
Displays the dialog work processes utilization on a
specified system.
specified system.
Installed Components
Displays the installed components on a specified SAP
system.
system.
Jobs Aborted (All)
Displays a list of aborted jobs on a specified SAP
system.
system.
Performance Analysis
Displays a history of any performance counter that has
been collected by TEO.
been collected by TEO.
Portal Response Time
Displays the iView response time on a specified SAP
system.
system.
Portal Response Time Incidents
Displays iView response time incidents on a specified
SAP system.
SAP system.
SAP Background Jobs Aborted (All)
Displays a list of all aborted jobs on a specified SAP
system.
system.
SAP Background Jobs Aborted Incidents
Displays a list of aborted jobs on a specified SAP system
that raised TEO incidents.
that raised TEO incidents.
SAP Incidents
Displays a history of all TEO incidents that have
occurred within a specified time period on a specified
system for the specified incident level. You can click the
link in the Time column to display detailed information
about an incident.
occurred within a specified time period on a specified
system for the specified incident level. You can click the
link in the Time column to display detailed information
about an incident.
SAP System Log Incidents
Displays events logged in the SAP system log that raised
TEO incidents.
TEO incidents.
SAP System Log Incidents and Events
Displays all events logged in the SAP system log.
SAP System Overview
Displays a real-time portal for the specified SAP system
where you can view the incidents that have occurred
within a specified date. Click the link in the Time
column to view detailed information about the incident.
where you can view the incidents that have occurred
within a specified date. Click the link in the Time
column to view detailed information about the incident.
Shortdumps per Reason
Displays the number of ABAP short dumps by Error
Code during a specified time period.
Code during a specified time period.
Shortdumps per User
Displays the number of ABAP short dumps by User
during a specified time period.
during a specified time period.
Report Name
Description