Cisco Cisco Intelligent Automation for SAP 3.0 User Guide

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Cisco TEO—Process Automation Guide for Incident Analysis for SAP
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Chapter 2      Understanding the Automation Pack Content
  Incident Analysis for SAP Reports
CPU Utilization
Displays CPU utilization, CPU idle, and CPU queue on 
a specified SAP system.
Dialog Analysis
Displays dialog response time and resource utilization.
Dialog Response Time
Displays average response time of dialog service, 
front-end wait time, average dispatcher wait time per 
dialog step, average load and generation time for GUI 
objects, average time for processing logical database 
requests, and average time in network (excluding 
roundtrips).
Dialog Response Time Incidents
Displays dialog response time incidents on a specified 
SAP system.
Dialog WP Utilization
Displays the dialog work processes utilization on a 
specified system.
Installed Components
Displays the installed components on a specified SAP 
system.
Jobs Aborted (All)
Displays a list of aborted jobs on a specified SAP 
system.
Performance Analysis
Displays a history of any performance counter that has 
been collected by TEO.
Portal Response Time
Displays the iView response time on a specified SAP 
system.
Portal Response Time Incidents
Displays iView response time incidents on a specified 
SAP system.
SAP Background Jobs Aborted (All)
Displays a list of all aborted jobs on a specified SAP 
system.
SAP Background Jobs Aborted Incidents
Displays a list of aborted jobs on a specified SAP system 
that raised TEO incidents.
SAP Incidents
Displays a history of all TEO incidents that have 
occurred within a specified time period on a specified 
system for the specified incident level. You can click the 
link in the Time column to display detailed information 
about an incident.
SAP System Log Incidents
Displays events logged in the SAP system log that raised 
TEO incidents.
SAP System Log Incidents and Events
Displays all events logged in the SAP system log.
SAP System Overview
Displays a real-time portal for the specified SAP system 
where you can view the incidents that have occurred 
within a specified date. Click the link in the Time 
column to view detailed information about the incident.
Shortdumps per Reason
Displays the number of ABAP short dumps by Error 
Code during a specified time period.
Shortdumps per User
Displays the number of ABAP short dumps by User 
during a specified time period.
Report Name
Description