Cisco Cisco Intelligent Automation for SAP 3.0 Guia Do Utilizador
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Cisco TEO—Process Automation Guide for Incident Analysis for SAP
OL-24785-01
Preface
Cisco TEO automation pack files are a collection of Tidal Enterprise Orchestrator (TEO) processes
(workflows) authored by subject matter experts that work out-of-the-box to automate best practices for
a particular technology. The automation pack files also include configuration objects that are used in the
processes, such as variables, categories, target groups and knowledge base articles.
(workflows) authored by subject matter experts that work out-of-the-box to automate best practices for
a particular technology. The automation pack files also include configuration objects that are used in the
processes, such as variables, categories, target groups and knowledge base articles.
The Cisco TEO Automation Pack for Incident Analysis for SAP contains the content used to automate
best practices for identifying and analyzing availability and performance problems within your SAP
environment. TEO provides event correlation and root cause analysis capabilities, and intelligently
manages the flood of incoming incidents by analyzing them in the context of the other incidents, events
and metrics. When critical problems are detected, you are notified with a thorough description of the
problem and recommendations for resolving it using language approproate for both administrators and
operators.
best practices for identifying and analyzing availability and performance problems within your SAP
environment. TEO provides event correlation and root cause analysis capabilities, and intelligently
manages the flood of incoming incidents by analyzing them in the context of the other incidents, events
and metrics. When critical problems are detected, you are notified with a thorough description of the
problem and recommendations for resolving it using language approproate for both administrators and
operators.
This guide is intended to provide information on importing and using the Incident Analysis for SAP
automation pack in TEO.
automation pack in TEO.
Organization
This guide includes the following sections:
Chapter 1
Provides instructions for installing the automation
packs during or after the initial installation of
TEO.
packs during or after the initial installation of
TEO.
Chapter 2
Provides information on the content included in
the automation pack.
the automation pack.
Chapter 3
Provides information on configuring the objects in
TEO that are referenced by the content in the
automation pack—runtime users, targets, task
rules, extended target properties, and global
variables.
TEO that are referenced by the content in the
automation pack—runtime users, targets, task
rules, extended target properties, and global
variables.
Chapter 4
Provides information on using and managing the
SAP processes.
SAP processes.