Cisco Headend System Release 2.7 Guia Do Utilizador

 

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4031374 Rev B 

The DHCT Status Reporting Utility is useful in helping system 
operators monitor two-way communications between DHCTs and the 
headend. DHCTs without two-way communications are said to be 
non-responding. Subscribers with a non-responding DHCT are unable 
to participate fully in the interactive features of the DHCT, while 
system operators are unable to maximize the revenue potential 
associated with a DHCT that can establish and maintain two-way 
communication. 

The next section of this chapter, Defining Non-Responding DHCTs (on 
page 92), develops the definition of non-responding DHCTs, from the 
point of view of our support engineers, as well as from the point of 
view of the system operator. Subsequent sections of this chapter 
describe the interface of the utility, provide instructions on how to use 
the utility to poll DHCTs, and explain how to run and interpret the 
various lists and reports generated by the utility. 

Note that the DHCT Status Reporting Utility is not compatible with 
set-tops that use the Linux operating system. 

Some of the screens or illustrations included in this chapter may not 
match exactly what appears on the system you are operating. Software 
version numbers, build numbers, and displayed data may vary from 
site to site.