Cisco Cisco Unified Operations Manager 8.0 Guia De Informação
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Q.
How does CiscoWorks IP Communications Operations Manager 1.0 monitor my IP Communications network?
A.
CiscoWorks IP Communications Operations Manager 1.0 uses a seed device as a starting point, discovers the entire IP Communications
network using the Cisco Discovery Protocol, and creates a service-level view (topology) of the deployment. Depending on the type of device,
CiscoWorks IP Communications Operations Manager 1.0 actively monitors different conditions by Internet Control Message Protocol (ICMP)
polling, HTTP-based polling, SCCP-based synthetic tests, SNMP MIB interrogation, and SNMP trap reception, and it tracks only those
conditions known to cause higher-level problems in that particular device. If CiscoWorks IP Communications Operations Manager 1.0 receives
information from the device and that information is not a known condition of a higher-level problem, it ignores the information, minimizing the
need for IT managers to look at every event happening on the network. This provides the opportunity for IT managers to more productively
manage Cisco device faults. CiscoWorks IP Communications Operations Manager 1.0 also carries out diagnostic tests that ascertain the current
operational status of the IP Communications network and reports on any kind of problems it encounters. Whenever such diagnostic tests fail,
suitable alerts are generated that inform network managers of potential service problems. All these alerts are shown on real-time displays such
as the alerts console and the service-level views. It is also possible to forward alerts reported by CiscoWorks IP Communications Operations
Manager 1.0 to other management tools by northbound interfaces using SNMP traps, syslog messages, and e-mail.
Q.
How is CiscoWorks IP Communications Operations Manager 1.0 packaged?
A.
CiscoWorks IP Communications Operations Manager 1.0 is packaged together with CiscoWorks IP Communications Service Monitor 1.0
and the underlying CiscoWorks Common Services 3.0 on a single CD. A single installation process takes the user through the installation
process and installs all three components on the server. Depending on the license that is provided during the installation, appropriate features
are enabled. The two different licensing options that are available are (1) CiscoWorks IP Communications Operations Manager 1.0 only on a
server and (2) CiscoWorks IP Communications Operations Manager 1.0 with CiscoWorks IP Communications Service Monitor 1.0 on a single
server.
Q.
How can I license CiscoWorks IP Communications Operations Manager 1.0?
A.
CiscoWorks IP Communications Operations Manager 1.0 can be licensed at different deployment scales and is appropriate for enterprises
of all sizes. Licensing is controlled by means of a license file, and network administrators can upgrade the license as they grow their IP
Communications deployment without disrupting the monitoring or having to decommission the server. Upgrading the license is as simple as
logging onto the Cisco Website, procuring a new license, and deploying it on the server. Licenses are available for monitoring at 1000-phone,
5000-phone, 10,000-phone, and 30,000-phone levels. Depending upon the license installed on the server, server hardware requirements and
scalability limits are enforced to help ensure that acceptable performance is achieved.
Q.
On what operating systems can CiscoWorks IP Communications Operations Manager 1.0 run?
A.
CiscoWorks IP Communications Operations Manager 1.0 is intended for a dedicated hardware platform using Microsoft Windows Server
2003. CiscoWorks IP Communications Operations Manager 1.0 is intended to isolate operations and maintenance personnel from the
complexity of many IP Communications implementations. This requires significant resources, and, as a result, a dedicated server is
recommended (with the exception of CiscoWorks IP Communications Service Monitor 1.0 sharing a single server with CiscoWorks IP
Communication Operations Manager 1.0). As a general rule, a larger hardware platform (in terms of speed and number of processors) and more
system memory (a minimum of 2 GB is required) will improve the performance and scalability of the management solution provided by
CiscoWorks IP Communications Operations Manager 1.0.
Q.
What will happen to CiscoWorks IP Telephony Environment Monitor (ITEM) 2.0 and its downloadable utilities?
A.
CiscoWorks IP Communications Operations Manager 1.0 will replace CiscoWorks ITEM 2.0. CiscoWorks ITEM 2.0 will attain end-of-
sale (EOS) status concurrent with the release of CiscoWorks IP Communications Operations Manager 1.0. This means that Cisco will continue
to support existing deployments of CiscoWorks ITEM 2.0 per the Cisco Support Policy, but there will be no new versions of the CiscoWorks
ITEM product line. CiscoWorks IP Communications Operations Manager 1.0 incorporates all the functionality that was present in the