Cisco Cisco Unified Contact Center Enterprise 9.0(1)

Serviceability Best Practices Guide for Unified ICM/Unified CCE & Unified CCH

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trace

REST

SOAP

REST

SOAP

REST

TELNET

SOAP

REST

version

REST

SOAP

REST

SOAP

REST

TELNET

SOAP

REST

-- Not supported

-- Unknown

• CLI has the master list of all devices from seed servers. It runs the system command on

each device recursively based on the protocol supported in this release and according to
the mapping table given above.

• Master list is defined by the unique "Name,” "ProductType.” If there are multiple devices

for the purpose of co-location, the internal list still contains one entry for a product type
because there is only one WebServices manager running at the specified port.

• CLI also pulls the component/sub-component list from all the devices to create a master

list dynamically.

• The CLI output is in the structure of [Server]/[Type]/clioutput . A single (or multiple zip

in case exceeding the size of zip file of 1GB) zip file is created for the aggregate response
from all servers.

10.1.4.2.8 Mapping of System CLI commands to IOS CLI commands

Table 10-9: Mapping of System CLI commands to IOS CLI commands

System CLI

IOS CLI

Notes

"show config"

"show running-config"

"show version"

"show license"

"show perf"

"show call resource voice stat"
"show memory statistics"
"show processes cpu history"
"show processes memory sorted"
"show voice dsp group all"
"show voice dsp voice"

"show debug"

"show log"

N/A

"show sessions"

"show call active voice compact"

"show tech-support"

"show tech-support"
<Everything else given above>

"show trace"

"show logging"