Cisco Cisco Unified Contact Center Enterprise 9.0(1)
Serviceability Best Practices Guide for Unified ICM/Unified CCE & Unified CCH
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Customers without CVP OAMP can still utilize the CLI using a CSV file for connection information. See
“Deployment Option 2: Devices.csv”.
“Deployment Option 2: Devices.csv”.
10.2.1 Deployment Option 1: CVP OAMP
10.2.1.1
System CLI Configuration with CVP OAMP
The first step for setting up System mode is to add all of the devices in your deployment to CVP OAMP.
1. Sign in to CVP Operations Console from a web browser and navigate to Device Management > Unified
ICM.
Figure 31: CVP Operations Console
2. Click Add New and populate the IP Address, Hostname, and Description fields.