Cisco Cisco Unified Contact Center Enterprise 9.0(1)
Serviceability Best Practices Guide for Unified ICM/Unified CCE & Unified CCH
©2012 Cisco Systems, Inc.
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Figure 32: IP Address, Hostname, and Description fields
3.
Check Enable Serviceability. Populate the Username and Password fields with sign-in
credentials for that particular device. Leave the default port as 7890.
credentials for that particular device. Leave the default port as 7890.
Figure 33: Username, Password and Port fields
4. Click the Device Pool tab and associate the device with a group if desired. (Tip: Create a “UCCE-SideA”
group for all devices on the A-side.)
Figure 34: Device Pool Selection
5. Click Save.
Repeat the above process for all other devices: UCCE, CUIC, UCM, Gateways, and so on.
10.2.1.2
Confirm or Add a User to CVP OAMP for the System CLI
By default on installation, the user wsmadmin is created with the same password as the OAMP Administrator user.
If you wish to modify the password for this user, or create a new user, follow these steps:
If you wish to modify the password for this user, or create a new user, follow these steps: