Cisco Cisco Unified Contact Center Enterprise 9.0(1)
Description
Convention
Italic font is used to indicate the following:
• To introduce a new term. Example: A skill group is a collection
of agents who share similar skills.
• For emphasis. Example: Do not use the numerical naming
convention.
• A syntax value that the user must replace. Example: IF (condition,
true-value, false-value)
• A book title. Example: See the Cisco CRS Installation Guide.
italic font
Window font, such as Courier, is used for the following:
• Text as it appears in code or that the window displays. Example:
<html><title>Cisco Systems,Inc. </title></html>
window font
Angle brackets are used to indicate the following:
• For arguments where the context does not allow italic, such as
ASCII output.
• A character string that the user enters but that does not appear on
the window such as a password.
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Obtaining documentation and submitting a service request
For information on obtaining documentation, submitting a service request, and gathering additional information,
see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco
technical documentation, at:
see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco
technical documentation, at:
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS version 2.0.
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS version 2.0.
Documentation feedback
You can provide comments about this document by sending email to the following address:
We appreciate your comments.
ICM-to-ICM Gateway User Guide for Cisco Unified ICM Enterprise and Hosted Release 9.0(1)
2
Preface
Obtaining documentation and submitting a service request