Cisco Cisco E-Mail Manager Unity Integration Option
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Call Processing (ICP) subsystems, as shown in the figure "
," you can define each as a separate routing client through the single logical
interface controller.
Figure 22: Two Clients / One Logical Interface Controller
On the other hand, if you have two ACDs performing private network routing through two
different Peripheral Gateways, as shown in the figure "
different Peripheral Gateways, as shown in the figure "
," you must define each as a routing client because each Peripheral Gateway
is a separate logical interface controller.
Figure 23: Two Clients / Two Logical Interface Controllers
Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)
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Chapter 5: Configuring Routing Clients
The Routing Client Subsystem