Cisco Cisco Unified Contact Center Enterprise 9.0(1) Guia Da Instalação
Chapter 4 Installation
VLEngine and PhoneSim Services
4-6
Remote Silent Monitoring Installation and Administration Guide
“Simulated Phones Configuration” topic in Chapter 3, Pre-Installation Tasks,
for more information. (Registry key:
ClusterN_PhoneSim_StartLineNumRange)
for more information. (Registry key:
ClusterN_PhoneSim_StartLineNumRange)
•
SIP Transport—Tells PhoneSim how to conduct the SIP transmission with
Contact Manager for the cluster, via TCP or UDP. Must be set to tcp.
(Registry key: ClusterN_PhoneSim_SIPTransport)
Contact Manager for the cluster, via TCP or UDP. Must be set to tcp.
(Registry key: ClusterN_PhoneSim_SIPTransport)
Call Manager Configuration Settings
•
Enter information for the Call Manager UCM server in the cluster (as well as
any backup servers) that RSM communicates with. (Registry keys:
ClusterN_Vlengine_CM1_Hostname et al,
ClusterN_PhoneSim_CM2_CM2_Port et al, etc.).
any backup servers) that RSM communicates with. (Registry keys:
ClusterN_Vlengine_CM1_Hostname et al,
ClusterN_PhoneSim_CM2_CM2_Port et al, etc.).
VLEngine and PhoneSim Services
The installer automatically enables the VLEngine and PhoneSim services to run
at startup, after you restart your machine. If desired, you can select to run the
services after installation.
at startup, after you restart your machine. If desired, you can select to run the
services after installation.
Refer to Chapter 6, RSM Services, for information on how to start and stop the
RSM services.
RSM services.