Cisco Cisco Unified Contact Center Enterprise 9.0(1) Guia Da Instalação

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The user's Password. This becomes the AD domain user's password as well.

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The Customer created using the ICM Instance Explorer, or All Customers.

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Select the Feature Control Set that is to be associated with this user. If the setting chosen
is <None>, the Customer level feature control set will be used.

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Checking Configuration gives the user access to Configuration Manager and Script Editor.
If you also check Read only, the user cannot make any changes using Configuration Manager
or Script Editor. In any case, the user's feature control set determines which routing scripts
the user can access.

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Checking Setup gives the user access to Setup, Configuration Manager, Script Editor, and
WebView.

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Checking WebView gives the user access to WebView.

Note: This checkbox is not applicable when deploying Unified IC.

Call Type

Configure one or more call types for this customer using the Call Type List tool. Select the
associated customer from the Customer drop-down menu.

Figure 9: Call Type List Dialog

Dialed Number

Configure one or more Dialed Numbers for this customer using the Dialed Number List tool.
On the attributes tab, select the associated customer from the Customer drop-down menu.

Setup and Configuration Guide for Cisco Unified Contact Center Hosted Release 9.0(1)