Cisco Cisco Unified Contact Center Enterprise 9.0(1) Guia Da Instalação

Description

Convention

Boldface font is used to indicate commands, such as user entries, keys,
buttons, and folder and submenu names. For example:

• Choose Edit > Find.

• Click Finish.

boldface font

Italic font is used to indicate the following:

• To introduce a new term; for example: A skill group is a collection

of agents who share similar skills.

• For emphasis; for example: Do not use the numerical naming

convention.

• A syntax value that the user must replace; for example: IF

(condition, true-value, false-value)

• A book title; for example: Refer to the Cisco CRS Installation

Guide.

italic font

Window font, such as Courier, is used for the following:

• Text as it appears in code or that the window displays; for example:

<html><title>Cisco Systems, Inc.</title></html>

• Navigational text when selecting menu options; for example:

ICM

Configuration Manager > Tools> Explorer Tools > Agent

Explorer

window font

Angle brackets are used to indicate the following:

• For arguments where the context does not allow italic, such as

ASCII output.

• A character string that the user enters but that does not appear on

the window such as a password.

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Documentation and support

For more information about obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised
Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS Version 2.0.

Installation Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 9.0(1)

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Preface

Documentation and support