Cisco Cisco Unified Contact Center Enterprise 9.0(1) Guia Do Utilizador
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Export a script
To export a script:
Procedure
Step 1
Choose File > Export Script. The Export Script dialog box opens with the name of the current script and
version number in the File name field.
version number in the File name field.
Step 2
Optionally, change the file name. You cannot change the file type; you can only save the script in .ICMS
format.
format.
Step 3
Click Save. If the file name already exists, the system prompts you to confirm the save.
Step 4
If prompted, click OK.
Import a script
To import a script:
Procedure
Step 1
Choose File > Import Script. The Select Script to Import dialog box opens.
Step 2
Choose a file name with an Unified ICM Script extension (.ICMS) and click Open. The Script Editor performs
automapping and the following happens:
automapping and the following happens:
a) If all imported objects were successfully auto-mapped, a message window appears prompting you to
review the mappings. Click OK to access the Object Mapping dialog box.
b) If some imported objects were not successfully auto-mapped, the partially mapped script is opened as a
new script in Import mode and the Object Mapping dialog box appears, with all unmapped objects labeled
?Unmapped.?. The Object Mapping dialog box contains three columns:
?Unmapped.?. The Object Mapping dialog box contains three columns:
c) Object Types. The type of the imported object.
d) Imported Object. The name of the imported object.
e) Mapped To. What this imported object will be mapped to.
d) Imported Object. The name of the imported object.
e) Mapped To. What this imported object will be mapped to.
Step 3
Click an Imported Object value. The Mapped To column's drop-down list shows all the valid objects on the
target system. (The Script Editor window also highlights the script nodes that refer to this object.)
target system. (The Script Editor window also highlights the script nodes that refer to this object.)
Step 4
Optionally, choose an object from the Mapped To drop-down list on the target system that you want to map
the imported object to. Note: Choose an object from the Mapped To drop-down list on the target system that
you want to map the imported object to.
the imported object to. Note: Choose an object from the Mapped To drop-down list on the target system that
you want to map the imported object to.
Step 5
When the mapping is complete, click Apply and Finish.
Scripting and Media Routing Guide Cisco Unified ICM/Contact Center Enterprise & Hosted Release 9.0(1)
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Script administration
Export a script