Cisco Cisco Unified Contact Center Enterprise 9.0(1) Nota De Lançamento

Figure 9: Call Type Manager Dialog Box - Call Directory Tab

Step 2

Select the Schedules Tab:

Figure 10: Call Type Manager Dialog Box - Schedules Tab

Step 3

Select the

Step 4

Click Add. The Add Call Type Schedule dialog box opens.

Step 5

In the Script tab, select the script to schedule:

ICM Scripting and Media Routing Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)

Chapter 1: Common Tasks

Queue Tab