Cisco Cisco Unified Contact Center Enterprise 9.0(1) Referências técnicas
Keys and
NULL
Option
NULL
Option
Data Type
Description
Name
NULL
DBINT
SIT tones detected since midnight.
SITToneDetectToday
NULL
DBINT
(THIS FIELD IS NOT CURRENTLY BEING
USED. IT IS RESERVED FOR FUTURE USE.)
The number of calls in a half-hour period that
detected a network SIT tone.
USED. IT IS RESERVED FOR FUTURE USE.)
The number of calls in a half-hour period that
detected a network SIT tone.
SITToneDetectToHalf
NULL
DBINT
The number of calls answered by people since
midnight.
midnight.
VoiceDetectToday
NULL
DBINT
(THIS FIELD IS NOT CURRENTLY BEING
USED. IT IS RESERVED FOR FUTURE USE.)
The total number of calls ending in an agent
answering the call during the last half-hour.
USED. IT IS RESERVED FOR FUTURE USE.)
The total number of calls ending in an agent
answering the call during the last half-hour.
VoiceDetectToHalf
NULL
DBINT
The number of calls where the phone number was
incorrect (the customer did not live there).
incorrect (the customer did not live there).
WrongNumberCount
Dialer_Skill_Group_Half_Hour
THIS TABLE IS NOT CURRENTLY BEING USED. IT IS RESERVED FOR FUTURE USE.
Note
This table is in the
category. To see database rules for these tables, see
.
Central database only.
Provides historical reporting for campaigns running on a dialer. Each skill group maps to a campaign. This
is similar to the dump alloc provided in the dialer traces.
is similar to the dump alloc provided in the dialer traces.
Related Tables
(via DialerID)
(via SkillGroupSkillTargetID)
Table 154: Indexes for Dialer_Skill_Group_Half_Hour Table
index_keys
index_description
index_name
RecoveryKey
nonclustered, unique, unique key located
on PRIMARY
on PRIMARY
XAK1Dialer_Skill_Group_Half_Hour
DbDateTime
nonclustered located on PRIMARY
XIE1Dialer_Skill_Group_Half_Hour
Database Schema Guide for Cisco Unified Contact Center Enterprise Release 9.0
273
All tables
Dialer_Skill_Group_Half_Hour