Cisco Cisco IP Contact Center Release 4.6.2 Guia Da Instalação

Application test..................................................................................................................................169
System Integrity Tests........................................................................................................................169
Process Testing..................................................................................................................................169
Redundancy Testing..........................................................................................................................170
Alarm Testing.....................................................................................................................................170
Historical Reporting Testing...............................................................................................................170
WebView Reporting Testing (Optional)..............................................................................................170
Internet Script Editor Testing (Optional).............................................................................................170
Set All ICM Services to Automatic Start............................................................................................170
Notify Stakeholders............................................................................................................................171
Run Post-upgrade Tests.....................................................................................................................171
Validate Scripts..................................................................................................................................171

Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)