Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Guia De Informação
Product End-of-Life Notice
© 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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End-of-Sale and End-of-Life Announcement for the Cisco Unified IP
Interactive Voice Response 7.0
Interactive Voice Response 7.0
EOL7264
Cisco announces the end-of-sale and end-of life dates for the Cisco Unified IP Interactive Voice Response
7.0. The last day to order the affected product(s) is April 22, 2011. Customers with active service contracts
will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of
the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected
product(s). Table 2 lists the product part numbers affected by this announcement. For customers with
active and paid service and support contracts, support will be available until the termination date of the
contract, even if this date exceeds the Last Date of Support shown in Table 1.
Table 1.
End-of-Life Milestones and Dates for the Cisco Unified IP Interactive Voice Response 7.0
Milestone
Definition
Date
End-of-Life Announcement
Date
Date
The date the document that announces the end of sale and end of life of a product is
distributed to the general public.
distributed to the general public.
October 22, 2010
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The
product is no longer for sale after this date.
product is no longer for sale after this date.
April 22, 2011
Last Ship Date:
App. SW
App. SW
The last-possible ship date that can be requested of Cisco and/or its contract
manufacturers. Actual ship date is dependent on lead time.
manufacturers. Actual ship date is dependent on lead time.
July 21, 2011
End of SW Maintenance
Releases Date:
App. SW
Releases Date:
App. SW
The last date that Cisco Engineering may release any final software maintenance
releases or bug fixes. After this date, Cisco Engineering will no longer develop,
repair, maintain, or test the product software.
releases or bug fixes. After this date, Cisco Engineering will no longer develop,
repair, maintain, or test the product software.
April 21, 2012
End of New Service
Attachment Date:
App. SW
Attachment Date:
App. SW
For equipment and software that is not covered by a service-and-support contract,
this is the last date to order a new service-and-support contract or add the
equipment and/or software to an existing service-and-support contract.
this is the last date to order a new service-and-support contract or add the
equipment and/or software to an existing service-and-support contract.
April 21, 2012
End of Service Contract
Renewal Date:
App. SW
Renewal Date:
App. SW
The last date to extend or renew a service contract for the product.
July 18, 2013
Last Date of Support:
App. SW
App. SW
The last date to receive service and support for the product. After this date, all
support services for the product are unavailable, and the product becomes obsolete.
support services for the product are unavailable, and the product becomes obsolete.
April 30, 2014
HW = Hardware
OS SW = Operating System Software
App. SW = Application Software
Table 2.
Product Part Numbers Affected by This Announcement
End-of-Sale Product Part
Number
Number
Product Description
Replacement Product Part
Number
Number
Replacement Product
Description
Description
Additional Information
IVR-70-7816H
IPIVR 7.0 Server Software
for 7816H or exact HP
equivalent
for 7816H or exact HP
equivalent
See the Product Migration
Options section below for
detailed information on
replacing this product.
Options section below for
detailed information on
replacing this product.
IVR-70-7816H-HAS
IPIVR 7.0 HA Server SW for
7816H or exact HP
equivalent
7816H or exact HP
equivalent
See the Product Migration
Options section below for
detailed information on
replacing this product.
Options section below for
detailed information on
replacing this product.
IVR-70-7816H-HAS=
IPIVR 7.0 7816 HP HA
Active,Standby SW,2 OS,2
SQL2K
Active,Standby SW,2 OS,2
SQL2K
See the Product Migration
Options section below for
detailed information on
replacing this product.
Options section below for
detailed information on
replacing this product.
IVR-70-7816H=
IPIVR 7.0 Server SW for
7816H or exact HP
equivalent, OS
7816H or exact HP
equivalent, OS
See the Product Migration
Options section below for
detailed information on
replacing this product.
Options section below for
detailed information on
replacing this product.