Cisco Cisco Administrative Workstation Referências técnicas

NULL

DBINT

The number of calls in a half-hour period that were abandoned
by the customer after they picked up the telephone.

CustomerAbandonDetectToHalf

NULL

DBINT

The number of calls that were answered by the wrong party;
the customer was not home.

CustomerNotHomeCountToHalf

PK NOT NULL

DBSMALLDATE

The ICM Central Controller date and time at the start of the
half-hour interval.

DateTime

IE-1 NULL

DBDATETIME

The current date and time stamp when the records are written
to the HDS database. The logger database has NULL for this
column.

DbDateTime

PK, FK NOT
NULL

DBINT

The dialer to which these statistics refer.

DialerID

NULL

DBINT

The number of calls in a half-hour period that detected a FAX
machine.

FaxDetectToHalf

NULL

DBINT

Reserved for future use

FutureUseInt1

NULL

DBINT

Reserved for future use

FutureUseInt2

NULL

DBINT

Reserved for future use

FutureUseInt3

NULL

DBINT

Reserved for future use

FutureUseInt4

NULL

DBINT

Reserved for future use

FutureUseInt5

NULL

DBINT

The number of calls in a half-hour period that detected a
network answering machine.

NetworkAnsMachineDetectToHalf

NULL

DBINT

The number of calls made during the half hour interval which
were not answered.

NoAnswerDetectToHalf

NULL

DBINT

The number of calls in a half-hour period not receiving dial
tone.

NoDialToneDetectToHalf

NULL

DBINT

The number of calls in the current half hour period that did not
receive a ring-back tone, that were disconnected by the carrier

NoRingBackDetectToHalf

or the network while ringing, or that were flagged with a data
error or a no-value call.

NULL

DBINT

The number of calls where the customer requested a personal
callback.

PersonalCallbackCountToHalf

Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)