Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

Cisco Desktop Administrator User Guide

220

January 16, 2013

Macro Text
The following text appears in the Macro Editor dialog box:

[APPLICATION:RCTRL_RENWND32=INBOX - MICROSOFT OUTLOOK]
[ALT] V
G
O
[ALT] T
D
[APPLICATION:RCTRL_RENWND32=ADVANCED FIND]
[ALT] C
[DATA FIELD:CALLING#]
[ALT] I
P
[ALT] N

Now you must record a second macro to close the Advanced Find dialog box. Make 
sure to keep Outlook and the Advanced Find dialog box open.

1. In the Voice Contact Work Flow window, select Dropped from the Events list.

2. Under the Actions list, click New to create a new action.

3. In the Select Action dialog box, select the Run Macro tab and then click New.

4. In the New Macro dialog box, enter a new macro action name (for example, 

CloseAdvFind) and then click OK.

5. In the Macro Editor dialog box, note that the macro name entered in Step 4 

appears in the title bar. Click Record. The Macro Editor dialog box minimizes.

6. Use your mouse to maximize the Advanced Find dialog box and begin typing 

the following macro keystrokes; the Macro Recorder records your keystrokes.

NOTE:  You must add a delay at the beginning of the macro. See 
“Macro Text” below.

7. Once you have finished recording the macro, press the macro hot key to bring 

up the Macro Recording Suspended dialog box, and then click End Recording.

8. To test your macro, click Playback.

9. Once you are satisfied with the macro, click OK to save it and add it to the list 

of available macros that can be selected as actions.

Macro keystrokes

Action

ALT+F

Access the File menu.

C

Close the 

Advanced Find dialog box.

F2



(the macro hot key)

Pause macro recording and bring up the Macro 
Recording Suspended dialog box.