Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

Setting Up an ANI-Based Screen Pop

January 16, 2013

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10. Select the new macro and click OK. The Voice Contact Work Flow window 

appears. Notice that the macro has been added to the list of actions for the 
selected rule and event.

Macro Text
The following text appears in the Macro Editor dialog box:

[DELAY] 1500
[APPLICATION:RCTRL_RENWND32=ADVANCED FIND]
[ALT] F
C